Privacy Policy
Lily Montreal,
your privacy matters to us. We believe in being transparent about how your information is used, and we’re committed to keeping your data safe and secure.
This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website or place an order with us.
What Information We Collect
When you shop with us or contact us, we may collect:
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Your name
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Shipping and billing address
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Email address
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Phone number
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Payment and order details
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Any messages you send us (for example, customer support questions)
We only collect the information that’s necessary to provide you with the best possible experience.
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Keep you updated about your purchase
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Respond to your questions and support requests
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Improve our website and services
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Send you updates, offers, and promotions (you can unsubscribe anytime)
Simply put: we use your data to serve you better.
Keeping Your Information Safe
We take your privacy seriously and use secure systems to protect your personal information. While no system is ever 100% foolproof, we do everything reasonably possible to keep your data safe.
Sharing Your Information
To run our store smoothly, we sometimes work with trusted partners, such as:
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Payment providers
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Shipping and logistics partners
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Our website platform (like Shopify)
They only receive the information they need to perform their services and are required to keep your data secure.
👉 We never sell your personal information to third parties.
Cookies
Like most websites, we use cookies to:
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Make the website function properly
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Remember your preferences
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Improve your shopping experience
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Understand how visitors use our site
You can adjust your browser settings if you prefer to disable cookies.
Your Choices
You’re always in control of your data. You can:
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Request access to your personal information
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Ask us to update or delete your data
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Unsubscribe from emails at any time
Just send us an email and we’ll take care of it.
Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect improvements or legal requirements. Any changes will be posted on this page.
Contact Us
If you have any questions or would like help with your data, feel free to reach out: